Contact DriveGH — Accra & Kumasi, Ghana

Accra — Headquarters

Kumasi Branch

How to reach DriveGH

The fastest way to reach DriveGH for any enquiry — rental booking, car purchase, financing question or general query — is WhatsApp on 0560968224 (international: +233 560 968 224). We monitor WhatsApp from 7am to 9pm, seven days a week, and aim to respond to every message within 15 minutes during operating hours.

For urgent matters outside operating hours, WhatsApp us anyway — we check messages regularly and will respond first thing in the morning if your query comes in late at night. For time-sensitive airport pickups and same-day bookings, we recommend contacting us at least 2 hours before your required time.

What to include in your WhatsApp message

For rental enquiries: the car you want (or the category — executive, SUV, saloon), your pickup location in Accra or Kumasi, your rental dates (from and to), whether you need a driver, and your preferred payment method. For purchase enquiries: the car you are interested in, whether you are buying outright or want to discuss financing, and your contact number for a callback if needed.

Corporate and fleet enquiries

For corporate clients needing multiple vehicles, long-term fleet leases, monthly billing arrangements, or regular airport transfer contracts, WhatsApp us to schedule a call with our corporate team. We work with NGOs, international companies, embassies and Ghanaian businesses across Accra and Kumasi, and can create tailored fleet solutions that meet your organisation's specific requirements.

Payment methods accepted

MTN Mobile Money · Telecel Cash · AirtelTigo Money · Visa · Mastercard · Direct bank transfer. No credit card required for standard bookings. Corporate clients can arrange monthly invoicing. All payment methods confirmed at time of booking.

Frequently asked questions about contacting DriveGH

We receive hundreds of WhatsApp enquiries weekly and have identified the questions that come up most often. Answering them here saves you time and helps us serve you faster.

What hours do you respond on WhatsApp?

DriveGH monitors WhatsApp from 7am to 9pm, seven days a week including public holidays. We aim to respond within 15 minutes during these hours. Messages sent outside hours receive a first response by 7:15am the following morning. For same-day urgent bookings outside hours, send your message anyway — we check regularly.

Can I visit a DriveGH office in Accra or Kumasi?

DriveGH operates primarily through WhatsApp and delivers vehicles directly to customers — we do not have a traditional walk-in office with fixed opening hours. This keeps our overheads low and our prices competitive. For car viewings before purchase, we arrange appointments at the vehicle's location. WhatsApp us to schedule a viewing in Accra or Kumasi.

How do I pay DriveGH?

We accept MTN Mobile Money, Telecel Cash, AirtelTigo Money, Visa, Mastercard and direct bank transfer. For rental bookings, payment is typically made on the day of pickup. For vehicle purchases, we agree a payment schedule during the WhatsApp conversation — typically a deposit to confirm and balance on handover. Corporate clients can arrange monthly invoicing.

I need a receipt or invoice — can DriveGH provide one?

Yes. We issue WhatsApp-based digital receipts for all transactions and can provide formal invoices for corporate clients who require them for accounting purposes. Request your receipt or invoice when you make payment and we will send it within 2 hours.

How do I cancel or modify a rental booking?

WhatsApp us as soon as you know your plans have changed. Cancellations made more than 24 hours before pickup have no fee. Cancellations within 24 hours may be subject to a partial charge depending on the vehicle and booking circumstances — we handle these on a case-by-case basis and always aim for a fair outcome. Modifications (date change, vehicle swap, adding a driver) are handled instantly on WhatsApp at no extra charge where availability allows.